We are sorry to hear you’re thinking of leaving Outplayed.
Before you make a final decision – we’d be super grateful if you could spare a minute to let us know why you’re leaving and/or if there’s anything which we could improve on that may encourage you to stay on?
We would be more than happy to offer additional support if you’d like it so that we can help you learn how to get the most out of your membership, no matter how much time you have to spare each week.
If not you can cancel your recurring payment by going to My Account and clicking on Cancel My Membership.
We can only refund payments that are within the first 30 days of service as per our refund policy:
If you are eligible please do contact us via live chat or email and one of the team will be able to help with that.