We’re sorry to hear you’re thinking of cancelling your membership and your account with Outplayed.
Before you make a final decision – we’d be super grateful if you could spare a minute to let us know why you’re leaving and/or if there’s anything which we could improve on that may encourage you to stay on.
Please contact us if you wish to discuss any improvements or for anything else that we can do to help enhance your experience!
Alternatively, if you’d just prefer to say goodbye for now and cancel any future payments via card or Paypal, you will be able to via the 'My Account' section.
If you cannot see this option please send an email with your request to cancel to support@outplayed.com and we will come back to you with confirmation
Unfortunately, we are unable to issue refunds of subsequent payments if you have not successfully completed the whole cancellation process.
If you’re unsure whether you have successfully cancelled your membership please contact us to check.